Criterion 6 · Professional environmentMinor non-conformity

Indicator 29 — Apprentices' employment outcomes (CFA)

CFAs must mobilise their socio-economic network to foster apprentices' professional integration, including supporting those looking for a contract or whose contract has broken down.

Applies to: CFA

What the auditor actually checks

Indicator 29 is specific to CFAs and apprenticeship providers. It extends the CFAs' statutory missions under article L6231-2 of the Labour Code: helping apprentices find an employer, supporting those whose contract has been terminated, and preparing end-of-pathway integration.

The auditor examines three moments of the pathway:

  1. Entry: how do you help a candidate without an employer? CV and interview workshops, introductions to partner companies, job-dating events, forwarding applications. The apprenticeship cycle only truly starts with a signed contract — the auditor wants an active mechanism, not a mere noticeboard of offers.
  2. During: in case of contract breakdown, what is your circuit? The CFA must allow the apprentice to continue training for six months while actively helping them find a new employer; the auditor asks for concrete cases and their traceability.
  3. Exit: what do you do for integration at the end of training? Company forums, partnerships with local actors (France Travail, missions locales, professional branches), tracking of leavers.

Achieving compliance, step by step

1. Map your network

A table of socio-economic partners: regular host companies, branches and OPCOs, France Travail, missions locales, consular chambers. State the relationship (agreement, jury participation, forwarded offers) and the date of last contact.

2. Formalise the contract-search support

Describe the path of a candidate without an employer: preparation workshop, forwarded offers, application tracking in a table, follow-ups. Keep the individual traces (anonymised if needed for the audit).

3. Write the contract-breakdown procedure

Who is alerted, which interview is organised, how continued training is ensured, which companies are approached, with what weekly or monthly follow-up. Keep a register of breakdowns and their outcomes.

4. Trace the integration actions

Forum invitations, event summaries, partnership agreements, 6- or 12-month employment surveys (they also feed indicator 3 and InserJeunes).

Field advice

Connect this indicator to your indicator 3 data: the published employment rates must be consistent with the actions described here. For a small, recent CFA, the auditor accepts a modest but real network: five active partner companies and an applied breakdown procedure beat a directory of fifty logos with no contact evidence.

Evidence file

The evidence the auditor expects

  1. P.1Socio-economic network map or table (companies, branches, France Travail, missions locales) with contact dates
  2. P.2Traces of contract-search support: workshops, job dating, forwarded offers, application tracking tables
  3. P.3Contract-breakdown procedure and register of handled cases with their outcomes
  4. P.4Agreements or summaries of partnerships with integration actors
  5. P.5Leavers' employment surveys (6-12 months) and exploitation of the results
Points of vigilance

Common mistakes in audits

  • Presenting a list of partner companies with no proof of a recent relationship
  • No written procedure for apprenticeship contract breakdowns
  • Leaving apprentices without an employer to search alone, with no traced support
  • Ignoring the link with indicator 3: published employment rates inconsistent with the described actions
  • Keeping no individual trace of the support delivered
Frequently asked questions

FAQ — indicator 29

+Does indicator 29 concern standard training providers?

No, it is specific to CFAs and apprenticeship providers. A continuing-education provider without apprenticeship declares it not applicable.

+What must a CFA do when an apprenticeship contract breaks down?

Allow the apprentice to continue training for six months, actively support the search for a new employer and trace these actions: interview, forwarded offers, follow-up. The auditor asks for concrete cases.

+Which employment-outcome evidence should be prepared for the audit?

A documented, active partner network, traces of workshops and introductions, the register of breakdowns and their outcomes, and the leavers' employment surveys with their exploitation.

Same criterion