Indicator 14 — Apprentices' exercise of citizenship
CFA-specific: you must implement actions fostering apprentices' exercise of citizenship, in line with the missions the Labour Code assigns to CFAs: civic engagement, the values of the Republic, sustainable development, democratic life of the establishment.
Applies to: CFA
Indicator 14 belongs to the apprenticeship-specific block. It stems from the missions assigned to CFAs by article L. 6231-2 of the Labour Code, which include supporting apprentices in their civic development. Concretely, the CFA must show that it does more than prepare a diploma: it creates the conditions for apprentices to exercise citizenship, within the establishment and beyond. Without apprenticeship activity, the indicator is not applicable.
What the auditor actually checks on the day
The auditor looks for real, traced actions, not a statement of intent in the establishment's charter:
- Participation in establishment life: election of apprentice delegates, an improvement council (conseil de perfectionnement) where apprentices are represented, surveys and consultations of apprentices about CFA life.
- Awareness actions: sessions on the values of the Republic, secularism, anti-discrimination and anti-harassment, road safety, health, social media use.
- Concrete engagement: solidarity or environmental projects led by apprentices, participation in civic events, information about voter registration, promotion of civic service or volunteering.
- Integration into the pathway: these actions appear in session schedules, the welcome booklet or the pedagogical charter, with delivery traces: attendance sheets, photos, summaries, apprentices' productions.
The auditor weighs proportionality: a 30-apprentice CFA will not run a 2,000-student programme, but it must show at least regular actions and organised apprentice participation in the structure's life.
Achieving compliance, step by step
- Map what already exists: many CFAs already do citizenship without formalising it — partner interventions, themed days, delegate elections. List and date everything.
- Structure a small annual civic programme: two to four actions per year and per cohort (one awareness session, one collective project, delegate elections, civic rights information) suffice for a small structure.
- Organise apprentice representation: delegate elections at the start of the cycle, and effective participation in the improvement council — one of its roles.
- Mobilise partners: associations, youth services, prevention services, citizen reservists — external interventions are easy to organise and very well received.
- Trace systematically: annual schedule, session attendance sheets, summaries, photos, mention in the welcome booklet. Without a trace, the action does not exist in the auditor's eyes.
Field advice
First: link citizenship to the trade being learned — apprentice buy-in improves dramatically. Professional ethics, the sector's eco-gestures, risk prevention, gender equality in the trade: credible, directly useful civic themes.
Second: do not confuse indicator 14 (exercising citizenship) with indicator 15 (information on rights and duties). They feed each other — an informed apprentice delegate exercises citizenship — but the auditor expects distinct evidence for each.
Third, for training providers becoming CFAs: anticipate this indicator from the first cohort. Delegate elections and one scheduled awareness session in the first semester form an immediately demonstrable base you can then expand. A new apprenticeship entrant showing a built civic schedule and its first attendance sheets passes without difficulty; answering "our apprentices are adults, they are already citizens" invites a finding.
The evidence the auditor expects
- P.1Annual schedule of civic actions integrated into the CFA's pedagogical charter
- P.2Minutes of apprentice delegate elections and improvement council summaries
- P.3Attendance sheets and materials of awareness sessions (secularism, discrimination, health, safety)
- P.4Traces of solidarity or environmental projects led by apprentices (photos, summaries, productions)
- P.5Agreements or exchanges with intervening partners (associations, prevention services)
- P.6Welcome booklet describing establishment life and apprentice representation
Common mistakes in audits
- A statement of intent in the establishment charter with no action delivered or traced
- No delegate elections and an improvement council without apprentice representation
- Actions delivered but with no attendance sheet or summary, hence unprovable
- A civic programme disconnected from apprentices and experienced as a school constraint
- Confusing indicator 14 with the rights-and-duties information of indicator 15
- A new apprenticeship operator with nothing planned for its first cohort
FAQ — indicator 14
+Which concrete actions validate Qualiopi indicator 14?
Apprentice delegate elections, their participation in the improvement council, awareness sessions (secularism, discrimination, health, road safety) and one collective solidarity or environmental project per cohort form a solid base. Every action must be scheduled and traced: attendance sheets, summaries, photos.
+Does indicator 14 apply to standard training providers?
No, it is reserved for apprenticeship training. A continuing-education provider, VAE or skills-assessment provider is not audited on this indicator. It becomes applicable as soon as you host your first apprentices.
+Must a small CFA run an elaborate civic programme?
The system is proportionate to size: for a small structure, elected delegates, two or three traced annual actions and apprentice representation in the improvement council suffice. The auditor sanctions total absence of action, not a modest programme.
+What distinguishes indicators 14 and 15?
Indicator 14 concerns the active exercise of citizenship: participation, engagement, awareness. Indicator 15 concerns informing apprentices of their rights and duties as employees and apprentices. Evidence must be distinct, even though the topics meet.
- IND. 09Information about how the service will run
- IND. 10Delivering, monitoring and adapting the service
- IND. 11Assessing objective attainment
- IND. 12Learner engagement and dropout prevention
- IND. 13Coordinating work-linked learning
- IND. 15Informing apprentices of their rights and duties
- IND. 16Registration and presentation for certification exams